Teachers often see students every day and are well placed to notice when something has changed. You do not need to be a counsellor. You need to be a safe, consistent adult who knows how to respond and refer.
Build a supportive classroom
- Greet students by name and learn what matters to them.
- Make it normal to talk about stress, feelings and help-seeking.
- Respond to mistakes with curiosity rather than shame.
- Address bullying promptly and consistently.
Notice early signs
- Sudden changes in behaviour, performance or attendance
- Withdrawal from friends or activities
- Frequent complaints of headaches or tiredness
- Expressions of hopelessness in conversation or written work
When a student confides in you
- Listen calmly and thank them for trusting you.
- Do not promise complete secrecy. Explain that you may need to involve someone who can help.
- Follow your school's safeguarding procedure and inform the designated person.
- Record only the facts, not your assumptions.
Refer with care
Work with the school counsellor, head teacher and the student's parent or guardian where appropriate. For serious risk to life or safety, contact emergency services on 112.
Bring AMS CONNECT to your school
AMS CONNECT is a school-based teen advocacy club that helps students learn, connect, practise life skills and lead positive change. Get in touch to explore a partnership.